Privacy policy.

Effective Date: 01 July 2025

At Holly Stead Consulting, I’m committed to protecting your privacy. This policy explains how I collect, use, and store your personal data when you visit my website, book a service, or get in touch.

1. Who I Am

This website is operated by Holly Stead, a freelance creative consultant.
If you have any questions about this policy, you can contact me at:
📧 hollyjstead@gmail.com

2. What Information I Collect

I may collect and process the following information:

When you book a service or fill out a form:

  • Full name

  • Email address

  • Business name (optional)

  • Payment details (via secure third-party processor e.g. Stripe or PayPal)

  • Any info you choose to share in questionnaires or notes

Automatically via the website (analytics/cookies):

  • IP address

  • Browser type

  • Pages visited

  • Time spent on site

I use tools like Google Analytics, which may collect anonymised data to help me improve the site experience.

3. How I Use Your Information

I use your information to:

  • Process and confirm your bookings

  • Provide the services you’ve requested

  • Send helpful follow-ups and relevant updates

  • Improve my website and services

  • Comply with legal obligations

Marketing:
If you opt in to my newsletter or mailing list, you’ll receive occasional emails about new services or useful tips. You can unsubscribe at any time via the link in the email.

4. How I Store and Protect Your Data

Your data is stored securely on GDPR-compliant platforms like:

  • Calendly (for bookings)

  • Google Workspace (for emails and files)

  • Stripe / PayPal (for payments)

  • Mailchimp / Gmail (for newsletters)

I do not store your card details directly. All payments are processed securely through third-party platforms.

I take reasonable steps to protect your data from loss, misuse, or unauthorised access.

5. Your Rights

Under UK GDPR, you have the right to:

  • Access any personal data I hold about you

  • Request corrections to inaccurate data

  • Request deletion of your data

  • Withdraw consent for marketing at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

You can make a request by emailing me at [Your Email].

6. Cookies

Cookies are small text files used to enhance your browsing experience. You’ll be notified on first visit and can adjust your settings at any time.

7. Third-Party Links

This site may link to other websites. I’m not responsible for the privacy practices or content of those sites — please check their policies if you're concerned.

8. Updates to This Policy

I may update this Privacy Policy occasionally to reflect changes in the law or how I run my business. The latest version will always be available on this page.

Questions?

If you have any questions about how your data is handled, please email me at: Hollyjstead@gmail.com